Informational Guide to Macdonald-Cartier International Airport - Non Official

Ottawa Airport Terminal

Ottawa Airport is a single terminal Airport, being one of the major airports in Canada. 

Levels

Ottawa Airport Terminal has three levels. See the facilities distribution:

Level 1

This is the Arrivals level. Find here the Baggage Claim area, Police, Canada border services, information counters and transportation. 

Level 2

Access to the boarding gates (14 to 28) and VIP lounges. 

Level 3

This level stands for the boarding one, with check-in counters for both international and domestic flights, whilst there is also a separate area for U.S. Customs clearance with many services: Food court and observation area, among others. 

Services 

See the Services at Ottawa Airport: 

- Restaurants and cafeterias
- Shops and Duty free
- Car rental services
- Parking access
- Lost and Found services
- ATMs
- Currency exchange
- Business rooms
- Nursing room
- Chapel
- Water fountain
- Shoeshine
- Bookstore
- Adult change room
- Observation area

See more information

LOUNGES 

Air Canada Maple Leaf Lounge: Service hours from 2h before first departure to the last departure. Services: Beverage, newspaper, snacks, TV, food. 

Location: Post-security, Canada/International Gate 18. 

ART PROGRAM 

Ottawa Airport Terminal counts with several art displays from Canadian artists along its facilities.